Our refund and return policy aims to ensure your satisfaction with every purchase. Should you find yourself unhappy with a product or you face any Manufacturing defect, we offer a straightforward refund or exchange within 3 days of purchase. Simply return the item in its original condition along with proof of purchase, and we will gladly provide a full refund or exchange it for another item of equal value. However, we understand that there may be exceptional circumstances where the standard policy may not fully apply. In such cases, we’re committed to working with you to find a better resolution. So when you face a defective product, shipping error, or other unforeseen circumstances, please reach out to our customer service team by calling these numbers (71-000095 / 71-740301) and we’ll do our best to give the best solution we strive to ensure a positive shopping experience with every interaction.